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Active Listening: The Key to Professional Communication 2026
Master active listening techniques to enhance workplace communication and professional relationships.
🎯 O que você vai aprender e dominar
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Demonstrate active listening through reflective responses
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Identify and interpret verbal and non-verbal cues
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Apply pause techniques to prevent interrupting others
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Restate speaker messages to confirm understanding
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Navigate difficult conversations with empathetic listening
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Integrate listening habits into daily professional interactions
📖 Visão geral do curso e ementa
This course delivers practical active listening skills through clear instruction and real-world scenarios. Paul Siegel and Eric Zackrison guide learners beyond basic hearing, teaching how to interpret tone, pause strategically, and respond thoughtfully in professional settings. The four-hour structure balances theory with immediate application, making it ideal for anyone seeking to reduce misunderstandings and build stronger workplace rapport.
📚 Estrutura do currículo
4 módulos principais📋 Pré-requisitos e exigências
- None
💼 Carreiras e cargos-alvo
Project Manager
Team Lead
Customer Service Specialist
Perguntas frequentes (FAQ)
100% GRÁTIS
✓ Certificado grátis incluído
✓ Link direto verificado
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Duração:
4 total hours
Credencial:
Completion Certificate
Idioma:
English
Instrutor:
Starweaver Group, Paul Siegel, Eric Zackrison