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Active Listening: The Key to Professional Communication 2026
Master active listening techniques to enhance workplace communication and professional relationships.
🎯 Ce que vous allez apprendre et maîtriser
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Demonstrate active listening through reflective responses
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Identify and interpret verbal and non-verbal cues
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Apply pause techniques to prevent interrupting others
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Restate speaker messages to confirm understanding
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Navigate difficult conversations with empathetic listening
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Integrate listening habits into daily professional interactions
📖 Aperçu du cours et programme
This course delivers practical active listening skills through clear instruction and real-world scenarios. Paul Siegel and Eric Zackrison guide learners beyond basic hearing, teaching how to interpret tone, pause strategically, and respond thoughtfully in professional settings. The four-hour structure balances theory with immediate application, making it ideal for anyone seeking to reduce misunderstandings and build stronger workplace rapport.
📚 Structure du programme de cours
4 modules principaux📋 Prérequis et compétences requises
- None
💼 Métiers et débouchés professionnels
Project Manager
Team Lead
Customer Service Specialist
Foire aux questions (FAQ)
100% GRATUIT
✓ Certificat gratuit inclus
✓ Lien direct vérifié
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Durée :
4 total hours
Certification :
Completion Certificate
Langue :
English
Formateur :
Starweaver Group, Paul Siegel, Eric Zackrison